What is the primary purpose of a quality control program in phlebotomy?

The primary purpose of a quality control program in phlebotomy is to ensure consistent and accurate testing results. A quality control program involves systematic processes and procedures designed to monitor and maintain the integrity of the testing process. This includes verifying that all equipment is functioning properly, that reagents are within their expiration dates, and that protocols are followed consistently. By doing so, it helps to minimize errors that could affect patient diagnosis and treatment decisions, ensuring that the test results obtained from specimen collections are reliable.

While verifying patient identification, training new phlebotomists, and maintaining laboratory cleanliness are all important aspects of phlebotomy practice, they do not directly address the overarching goal of the quality control program, which is specifically focused on the accuracy and consistency of test results. Quality control is critical in providing trust in laboratory findings, which ultimately supports effective patient care.